Billing & Payments FAQ
Overview of DIRECTV Billing and Payment Methods
What payment methods are accepted?
We currently accept credit card payments for all self-serve campaigns. If you have any questions regarding payment, please email Support@JamLoop.com.
Can I apply for credit instead of using a credit card?
Yes! You can either:
- Build credit automatically over your first two campaigns.
- Apply for credit upfront by emailing Support@jamloop.com with your request.
When will I be invoiced for my campaign?
Invoices are generated 5 days after your campaign ends and will be sent to the billing email associated with your account.
How do I update my payment method?
You can update your credit card information in the Billing section of your account. If you experience any issues, please reach out to Support@jamloop.com for assistance.
What happens if my payment fails?
If your credit card payment fails, you will receive a notification to update your payment method. Your campaign may be paused until payment is successfully processed. If you need help, contact Support@jamloop.com.
Can I prepay for my campaign?
Yes, you can prepay by funding your account via credit card. For custom payment arrangements, email Support@JamLoop.com.
Where can I view my invoices?
You can access all past and current invoices in your Billing & Payments section within the platform.
Can I get COOP Documentation?
Yes you can get notarized Scripts and invoices by emailing Support@JamLoop.com