We believe billing should be clear, flexible, and reliable so you can focus on running successful campaigns. This guide covers everything you need to know about billing, invoicing, and payments.
What payment methods are accepted?
We currently accept:
Credit Cards (Visa, MasterCard, AmEx)
ACH Payments for all self-serve campaigns
If you have any questions regarding payments, contact [email protected].
Pay-As-You-Go Billing Model
DIRECTV's Advertising Storefront operates on a Pay-As-You-Go billing model for flexibility and transparency.
How it works:
Charges are processed in increments, with a maximum of one charge per day.
Payments are collected via Credit Card or ACH.
The payment system runs overnight to calculate charges from the previous day.
If you don’t hit a payment threshold, the balance will be collected 30 days after your campaign launch date.
Payment thresholds:
First threshold: Once your campaign passes $100 in ad spend, your first payment will be collected.
Example: If you spend $120 in a day, you’ll be charged $120 at once.
Second threshold: Once your campaign reaches $500 in ad spend, the next incremental charge will be collected.
Example: If you spend $2,000 in a day, you’ll be charged $2,000 as a single transaction.
When will I be invoiced?
Invoices are tied to incremental charges, 1 invoice per charge, or collected 30 days after launch if thresholds aren’t met.
How do I update my payment method?
You can update payment details anytime in your Billing > Payment Methods section within JamLoop Self-Serve.
What happens if my payment fails?
You’ll receive a notification prompting you to update your payment method.
Campaigns may be paused until payment is successfully processed.
For urgent help, contact [email protected].
Where can I view my invoices?
You can view and download all past and current invoices under the Billing & Payments section